Cyclone Hudhud has wrecked complete havoc in the states of Odisha and Andhra Pradesh. Power outage and no network connectivity are some of the major concerns of the local residents besides missing friends and closed ones.
According to an industry source, “Many of the towers are lying on the road and the ones that are intact are suffering from fuel shortage. Even the BSNL landline that seemed to be working fine till early Monday morning is now out-of-order.”
The state government of Andhra Pradesh is trying to restore the telecom networks in the state. It has asked the police department to take care of diesel transportation for ensuring adequate fully supply to the telecom towers.
An Airtel official said that Hudhud has resulted in major damage to the telecom infrastructure of all telcos. Uninor business head, Satish Kannan mentioned that the company is focussing on alternate sources to keep the cell sites running.
Airtel Offers Advance Talk Time
To help its subscribers in this hour of need, Airtel is offering advance talk time facility to its prepaid subscribers. Airtel users will get talk time up to Rs. 50 by dialling 52141.
Helpline Numbers To Trace Missing People Are Now Online
Reliance Communications has launched a service to find out the missing in Andhra Pradesh. The users will have to dial 1949 (toll-free), and share the Reliance numbers of their near ones who are not traceable in the flood affected regions.
Airtel has also launched help line numbers in the flooded regions of Andhra Pradesh and Odisha. Airtel users belonging to Odisha and Andhra Pradesh can call 1948 and 1949 respectively to get in touch with the customer care executive.
Airtel is also storing fuel at key locations for maintaining network connectivity. The company has also arranged for critical spare parts and fibre to reduce the network downtime. It has also arranged for VSAT equipments for providing network connectivity via satellites if needed.
All of the telecom companies failed to restore network connectivity during the recent floods in the Jammu & Kashmir last month. So, it is good to know that the telcos are taking preventive measures in advance.