(Last Updated On: November 1, 2015)


Do you remember TRAI’s proposal for compensation of call drops that every telco will have to pay to its subscribers for each and every call drop? Well, this proposal has been the cause of huge outcry from the telecom industry.

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The industry has already written to TRAI to take back this decision which is about to be implemented from 1 January 2016, but TRAI has chosen to stay firm on its decision.

The telecom industry is feeling that it is beyond TRAI jurisdiction to implement such a rule on the telecom operators in the country and also sees the decision as against the laws of Physics and the licese conditions, but TRAI is unmoved.

“The operators must take steps to prepare themselves to implement this from January 1 next year. This (regulation on call drops) can neither be overturned by a competent authority, nor annulled, modified or cancelled,” RS Sharma, TRAI Chairman, said.

TRAI is also stating that this decision can’t be overturned by any authority and the new rule will have to be implemented fron 1st Jan, no matter what.

Considering the request of telecom bodies and telcos, he also said that TRAI will check if they can review the decision within 2 weeks and then decide the future course of action.

“First, we will examine legally if TRAI can review the decision or not and further decide the course of action,” he said, adding that the decision will be conveyed to telecom operators within two weeks.

This meeting on call drops was attended by CEOs of leading telecom operators including Bharti Airtel, Idea Cellular, Vodafone India, Reliance Jio Infocomm, and many other top ranking officials from the Indian telecom industry.

RS Sharma also cleared the air about TRAI’s decision not being based on solid reasons such as technical feasibility. He stated that TRAI has considered all aspects of its implementation.

What’s There For The Mobile subscribers?

When implemented every mobile subscriber will get Rs. 1 for every call drop limited to a maximum of Rs. 3/day.

But, there is a flipside to this as well. Telecom operators have already warned TRAI that this decision could also mean increased call rates of mobile subscribers in the country.

This doesn’t sound too good for us, subscribers. Does it? Especially given the fact that not everyone of us experience call drops every day. But we’ll have to pay more for every call we make. This doesn’t sound fair to me. Why should we subscribers pay any fine for the poor network quality of telecom operators?